Privacy Policy

Who we are

Calgary Snow Pro is a snow removal company in Calgary, Alberta. Questions about this policy or your information can go to info@calgarysnowpro.ca or (587) 969-2720.

What we collect

When you request a quote: your name, mobile number, email, property address, whether it's a home or business, what needs clearing, the plan you picked and any note you add.

How you found us: the website or ad that brought you here (for example Google search or Facebook) and the first page you visited. This is attached to your quote request so we know which advertising works.

Website usage: pages visited, device and browser type, approximate location (city level) and similar statistics, collected by Google Analytics.

We don't ask for payment details on this website.

How we use it

• To prepare and send your snow removal price, and to contact you about it
• To schedule and provide the service you book
• To understand which pages and ads bring customers, so we can improve the site

Your quote request is also passed to our partner snow removal company in Calgary, which carries out the work for us. They use it only to price, schedule and provide your service, and to contact you about it.

We don't sell your information, and we don't add you to marketing lists without asking.

Service providers we use

We use a few trusted companies to run this website. They only process your information for us:

• Cloudflare hosts the website and stores a backup copy of quote requests
• Resend delivers the quote request email to us and your confirmation email to you
• Google Analytics measures website usage (it doesn't receive your name, phone or email)

These providers may store data on servers outside Canada, including in the United States, where it may be accessible to authorities under local law.

Cookies and browser storage

Google Analytics sets cookies to count visits. Our site also saves how you first found us in your browser's local storage for up to 90 days, so it can be included if you send a quote request later. You can block or clear cookies and site data in your browser settings at any time; the site still works without them.

How long we keep it

Quote requests are kept for up to 2 years so we can follow up and service returning customers, then deleted. Google Analytics data is kept according to Google's standard retention settings.

Your choices

You can ask to see, correct or delete the personal information we hold about you by emailing info@calgarysnowpro.ca. We'll respond within 30 days, as required under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Changes

If we change how we handle information, we'll update this page and the date at the top.